Terms & Conditions
Welcome to Plést. We kindly ask that you review our Terms & Condition before placing your order to ensure a smooth and transparent shopping experience. By purchasing from our store, you agree to the following terms:
1. All Sales Are Final
Due to the made-to-order nature of our items, we do not acceptreturns, refunds, or exchanges under any circumstances.
2. Order Accuracy
Customers are responsible for ensuring sizing, color, and customization details are accurate before placing an order. Plést is not liable for any in accuracies provided at checkout.
3. Order Cancellations
Once an order is placed, it cannot be cancelled, modified, or replaced. Please ensure all details are correct before checkout.
4. Order Confirmation Availability
All orders are subject to product availability and acceptance. Plést reserves the right to cancel or decline any order at its discretion, such as in cases of out-of-stock items, errors, or other concerns. Orders are only confirmed once you receive a confirmation email from us.
5. Damaged Items
In the rare case you receive a damaged item, please report it to us within 48 hours of delivery along with clear photo evidence. Our team will review the case and provide further guidance.
6. Order Processing TimePlease note:
- Processing time may vary slightly during peak seasons or due to unforeseen production delays.
- Business days exclude weekends and public holidays.
7. Alterations
We offer a one-time free alteration with each order. Additional alterations will incur a fee.
8. Shipping Policy
We ship worldwide via Aramex and DHL.
Estimated delivery times:
- 3–7 business days under normal conditions
- Up to 21 business days during high demand or holiday periods
Note: Customers are responsible for any customs fees or import duties imposed by their country.
9. Updates to Terms
Plést reserves the right to update or modify these Terms & Conditions at any time without prior notice. We encourage customers to review this page periodically to stay informed of any changes.
